Retail Services

Certificate 2 and 3 resources and assessments












The following units are available:

  • SIRRFSA001 Handle food safely in a retail environment
  • SIRRINV001 Receive and handle retail stock
  • SIRRMER001 Produce visual merchandise displays
  • SIRRMER003 Coordinate visual merchandising activities
  • SIRRRTF001 Balance and secure point-of-sale terminal
  • SIRXCEG001 Engage the customer *
  • SIRXCEG002 Assist with customer difficulties *
  • SIRXCEG003 Build customer relationships and loyalty *
  • SIRXCOM001 Communicate in the workplace to support team and customer outcomes *
  • SIRXCOM002 Work effectively in a team *
  • SIRXIND001 Work effectively in a service environment *
  • SIRXIND002 Organise and maintain the store environment
  • SIRXIND003 Organise personal work requirements *
  • SIRXIND004 Plan a career in the retail industry
  • SIRXPDK001 Advise on products and services *
  • SIRXPDK002 Advise on food products and services
  • SIRXRSK001 Identify and respond to security risks *
  • SIRXSLS001 Sell to the retail customer *
  • SIRXSLS002 Follow point-of-sale procedures
  • SIRXWHS002 Contribute to workplace health and safety *

*= Available Now

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  • Engaging online units with superb User Experience and Instructional Design
  • Responsive design (perfect for BYOD delivery)
  • 100% Tablet friendly and compatible with iOS and Android
  • Matched assessments and Support Tools for all units
  • Choice of hosted LMS or embed into your own to streamline delivery and assessment
  • Ongoing updates and access to Support Tools

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eLearning Prices

All Futura Group / TRS resources are available as cost-effective eLearning resources. Discounts for high volume purchases and high schools are available.

Cost Per Unit

Bulk Unit Purchase ^

$19.95 per unit / per user
$17.95 per unit / per user

^500 or more units (can be used over 1 year)