BSB Online

Diploma and Certificate resources and assessments


The following units are now available:

 Certificate 4 Leadership and Management
  • BSBCMM401 Make a presentation
  • BSBLDR401 Communicate effectively as a workplace leader

  • BSBLDR402 Lead effective workplace relationships

  • BSBLDR403 Lead team effectiveness

  • BSBLDR404 Lead a diverse workforce

  • BSBLED401 Develop teams and individuals
  • BSBMGT401 Show leadership in the workplace
  • BSBMGT402 Implement operational plan

  • BSBMGT403 Implement continuous improvement
  • BSBRSK401 Identify risk and apply risk management processes

  • BSBWHS401 Implement and monitor WHS policies, procedures and programs to meet legislative requirements

  • BSBWOR404 Develop work priorities

  • BSBWRT401 Write Complex Documents
Diploma Leadership and Management
  • BSBLDR501 Develop and use emotional intelligence
  • BSBMGT517 Manage operational plan
  • BSBLDR502 Lead and manage effective workplace relationships
  • BSBWOR502 Lead and manage team effectiveness
  • BSBCUS501 Manage quality customer service
  • BSBFIM501 Manage budgets and financial plans
  • BSBHRM405 Support the recruitment, selection and induction staff
  • BSBMGT502 Manage people performance
  • BSBPMG522 Undertake project work
  • BSBRSK501 Manage risk
  • BSBWHS501 Ensure a safe workplace
  • BSBWOR501 Manage personal work priorities and professional development
  • BSBWRK510 Manage employee relations
 Certificate 2 Business / Business Administration
  • BSBCMM201 Communicate in the workplace
  • BSBCUS201 Deliver a service to customers
  • BSBIND201 Work effectively in a business environment
  • BSBINM201 Process and maintain workplace information
  • BSBINM202 Handle mail
  • BSBINN201 Contribute to workplace innovation
  • BSBITU201 Produce simple word processed documents
  • BSBITU202 Create and use spreadsheets
  • BSBITU203 Communicate electronically
  • BSBSUS201 Participate in environmentally sustainable work practices
  • BSBWHS201 Contribute to health and safety of self and others
  • BSBWOR202 Organise and complete daily work activities
  • BSBWOR203 Work effectively with others
  • BSBWOR204 Use business technology
  • TLIP2029 Prepare and process financial documents
 Certificate 3 Business / Business Administration
  • BSBADM307 Organise schedules
  • BSBADM311 Maintain business resources
  • BSBCMM301 Process customer complaints
  • BSBCUS301 Deliver and monitor a service to customers
  • BSBDIV301 Work effectively with diversity
  • BSBFIA301 Maintain financial records
  • BSBFIA303 Process accounts payable and receivable
  • BSBFIA304 Maintain a general ledger
  • BSBINM301 Organise workplace information
  • BSBINM302 Utilise a knowledge management system
  • BSBINN301 Promote innovation in a team environment
  • BSBITU302 Create electronic presentations
  • BSBITU303 Design and produce text documents
  • BSBITU304 Produce spreadsheets
  • BSBITU306 Design and produce business documents
  • BSBITU307 Develop keyboarding speed and accuracy
  • BSBITU309 Produce desktop published documents
  • BSBPRO301 Recommend products and services
  • BSBWHS302 Apply knowledge of WHS legislation in the workplace
  • BSBWOR301 Organise personal work priorities and development
  • BSBWRT301 Write simple documents


  • Engaging online units with superb User Experience and Instructional Design
  • Responsive design (perfect for BYOD delivery)
  • 100% Tablet friendly and compatible with iOS and Android
  • Matched assessments and Support Tools for all units
  • Choice of hosted LMS or embed into your own to streamline delivery and assessment
  • Ongoing updates and access to Support Tools


Take a BSB eLearning unit for a test drive to see how easy it is to provide your students with an inspiring online learning environment....

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Futura Group provide excellent eLearning solutions – the eCoach is an interactive and entertaining learning resource that gives students and trainers a fresh and exciting platform for learning” 
Matthew Steel - William Angliss Institute

eLearning Prices

All Futura Group / TRS resources are available as cost-effective eLearning resources. Discounts for high volume purchases are available.

Cost Per Unit

Bulk Unit Purchase ^

$19.95 per unit / per user
$17.95 per unit / per user

^500 or more units (can be used over 1 year)