Retail Services

Help students build their customer service skills and better understand retail operations in a workplace context. Our resources engage students in the retail industry through interactive content, challenges and checkpoints developed by our instructional designers with industry involvement.

Integrate our retail resources with your existing Learning Management System, or test out our easy-to-use LMS. With student reporting at your fingertips, it can be a huge time saver and allow trainers to focus on student engagement.

Retail Services


  • Developed by instructional designers with superb user experience
  • Input from industry experts
  • Interactive challenges, checkpoints and quizzes to check student progress
  • Works with your LMS (Moodle, Canvas, Blackboard, Desire2Learn and many more)
  • Compelling visual examples, case studies and graphic design
  • Easily customisable learning content, assessments and support tools
  • Available 24/7, 100% mobile and tablet compatible
  • Support to get you up and running ASAP

View a Demo

Check out our retail resources with a quick demo and see how they can help your students become workplace ready.

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Browse the Catalogue

View the resources we have on offer.

  • SIRRFSA001 Handle food safely in a retail environment
  • SIRRINV001 Receive and handle retail stock
  • SIRRMER001 Produce visual merchandise displays
  • SIRRMER003 Coordinate visual merchandising activities
  • SIRRRTF001 Balance and secure point-of-sale terminal
  • SIRXCEG001 Engage the customer
  • SIRXCEG002 Assist with customer difficulties
  • SIRXCEG003 Build customer relationships and loyalty
  • SIRXCOM001 Communicate in the workplace to support team and customer outcomes
  • SIRXCOM002 Work effectively in a team
  • SIRXIND001 Work effectively in a service environment
  • SIRXIND002 Organise and maintain the store environment
  • SIRXIND003 Organise personal work requirements
  • SIRXIND004 Plan a career in the retail industry
  • SIRXPDK001 Advise on products and services
  • SIRXPDK002 Advise on food products and services
  • SIRXRSK001 Identify and respond to security risks
  • SIRXSLS001 Sell to the retail customer
  • SIRXSLS002 Follow point-of-sale procedures
  • SIRXWHS002 Contribute to workplace health and safety

    What our Customers Say...

    • TAFE East Coast
    • St. Francis Xavier
    • TMG College
    • Axial International College
    • Canberra Institute of Technology
    • Charles Darwin Uni

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    Get in touch to find the right resource for you.

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