Help students build their customer service skills and better understand retail operations in a workplace context. Our resources engage students in the retail industry through interactive content, challenges and checkpoints developed by our instructional designers with industry involvement.
Integrate our retail resources with your existing Learning Management System, or test out our easy-to-use LMS. With student reporting at your fingertips, it can be a huge time saver and allow trainers to focus on student engagement.
View the resources we have on offer.
Futura Group provide excellent eLearning solutions – the eCoach is an interactive and entertaining learning resource that gives students and trainers a fresh and exciting platform for learning.
Futura’s eLearning resources create an optimal environment for our students who love the interactivity of online learning. They can also work at their own pace, providing better opportunities for mentoring and support during face-to-face class time.
Using Futura products has enabled me to take that responsibility away from trainers to allow them to concentrate on instruction and working more closely with students on actual skill development... I can be confident that my trainers are employing engaging, validated and up to date content and assessments that are compliant, whilst minimising trainer admin and work load.
The time we save by using Futura Group resources allows us to concentrate on the delivery of our courses, and the quality of our training, in turn providing a better experience for our learners…
I have found the Futura Hospitality eLearning resource to be not only a great presentation tool but user friendly and very comprehensive. So much so it is the only resource I now use.
My other educators also find it easy to use whether out in the workplace or in the classroom, using the eCoach learning system. Keeping track on my student progression is also a simple task as emails are sent when students complete the criteria components for each unit.
Support is also fantastic as all assessments & mapping are supplied & any questions that I ask are quickly & efficiently answered.
eCoach is by far my favorite LMS. You can build great looking content quickly and easily with excellent consideration for quality pedagogy or andragogy driving the learning experience. Great experience all round for developer and learner.
Are you looking for an extensive range of BSB, TAE, FNS and other quality resources? Please view our extended range at https://store.ibsa.org.au/